Terms of Use
Broca Unidad Neurológica — Neurologists in Armenia, Quindío, Colombia
This is a courtesy translation. The Spanish version is the only legally binding text; if they differ, the Spanish version prevails.
1. Who we are
This website belongs to Broca Unidad Neurológica, a clinical neurology practice for adults made up of the neurology specialists Dr. Karem Cárdenas Medina, Dr. Ana Carolina Miguez Pulido and Dr. Lina Marcela Osorio Coy, who provide their services as independent professionals.
- Address: Carrera 12 No. 1 A norte 20, Edificio Centro Médico y Empresarial Uninorte, Office 309, Armenia, Quindío, Colombia.
- Email: [email protected]
- Phone and WhatsApp: (+57) 315 345 7764
2. Use of these terms
These terms govern the use of the website www.brocaunidadneurologica.com. By browsing it, you agree to use it in accordance with them and with Colombian law. The processing of your personal data is governed by the Personal Data Processing Policy.
3. Important medical notice
- The content of this site is informational. It is not a diagnosis, does not replace a medical consultation and must not be used to start, stop or change a treatment.
- This site and our WhatsApp do not handle emergencies. If you or someone near you has symptoms such as sudden loss of strength or sensation, sudden difficulty speaking, seizures, the worst headache of your life or loss of consciousness, call the Colombian emergency line 123 immediately or go to the nearest emergency department.
- The doctor-patient relationship begins at the consultation, not when browsing the site or writing to us to book an appointment.
4. Booking appointments
Appointments are requested by WhatsApp or phone. The appointment is booked once our team confirms it with the date, time and the neurologist who will see you. Before confirming it we inform you of the private consultation fee and payment methods. The published opening hours are indicative and may change.
5. Intellectual property
The texts, photographs of the premises, illustrations, logo and design of the site belong to Broca Unidad Neurológica or are used under license. Some illustrations were created with artificial intelligence tools. You may share links to the site, but you may not copy, modify or use its content for commercial purposes without written permission.
The names and logos of the organizations shown under "Useful links" belong to their owners. They are shown for reference only and do not imply any affiliation, partnership or endorsement by those organizations.
6. Third-party links and services
The site links to third-party services (WhatsApp, Instagram, Google Maps, Waze and websites of neurology organizations) that have their own terms and privacy policies. We do not control those services and are not responsible for their content or operation.
7. Permitted use
When using the site, you agree not to attempt unauthorized access to its systems, not to introduce malicious software, not to impersonate other people and not to use the forms to send false information or third-party information without their authorization.
8. Liability
We try to keep the information on the site accurate and up to date, but it may contain errors or become out of date. We are not liable for connectivity failures or for providers beyond our control. This clause does not limit any liability that the law does not allow to be limited, in particular liability arising from the provision of health services.
9. Requests, complaints and claims
You may send requests, complaints or claims about our care or about the site to [email protected] or by WhatsApp. Requests about personal data are handled through Exercise my data rights, within the deadlines of Law 1581 of 2012.
10. Changes and governing law
We may update these terms. Each version is published with its number and date, and previous versions remain in the version archive. These terms are governed by the laws of the Republic of Colombia. Disputes will be submitted to the competent Colombian courts, without prejudice to the powers of the Superintendence of Industry and Commerce and the National Superintendence of Health.